Director of Communications

Director of Communications

Founded in Philadelphia, Spring Point Partners, LLC (Spring Point) is a social impact organization that invests in transformational leaders, networks, and solutions that power community change and advance

justice.

We do this by seeking out and supporting community leaders who have the vision to see what’s possible and the drive to make that real; connecting the experience of partners with comprehensive and flexible

supports for shared learning and impact; and investing in innovative ideas and adaptive solutions that can spark and scale change for all.

Whether we’re partnering on youth development, equity in learning, animal welfare, economic justice, or investing in new business models that close opportunity gaps and boost social and economic mobility, we center equity and justice in all we do — supporting individuals and ideas that can have a catalytic impact in their communities and on our society.

Together, let’s change the way social impact is achieved.

ABOUT THIS OPPORTUNITY

The Director of Communications will play a key role in supporting the shaping and execution of Spring Point Partners’ communications strategy. Reporting to the Chief Learning Officer (CLO), the Director will work closely with the CLO to translate strategic objectives into compelling communications strategies and operational plans, offering insights and recommendations to refine overarching messaging and enhance the reach and resonance of our brand identity and public presence, ensuring alignment with organizational goals and mission.

This role translates high-level organizational vision into a balance of strategic recommendations and active, hands-on contributions — with direct production of communications materials, driving campaigns, and managing day-to-day priorities. As a single contributor with no direct internal staff, the Director leads a small team of external vendors and consultants, as necessary, to ensure high-quality service delivery. The Director is expected to roll up their sleeves and manage external communications vendors and consultants — such as those supporting digital design or content creation and contributing alongside them. The Director also plays a central part in shaping messaging and storytelling related to events, which may differ from typical communications roles that focus solely on external visibility.

This is a full-time, benefits-eligible role with a hybrid schedule of three days a week at the Philadelphia office and two days virtual, with schedule adjustments as needed based on the organization or department’s needs. Will also require occasional travel to partner sites and relevant conferences and gatherings.

ROLES & RESPONSIBILITIES

Strategic Leadership & Organizational Alignment

• Recommend, develop, and steward an organization-wide communications strategy in partnership with the CLO and Senior Leadership, ensuring brand consistency and alignment with the mission, vision, and evolving strategic priorities.
• Serve as a thought partner to Senior Leadership, helping to shape messaging on complex social impact issues, organizational shifts, and sector trends.
• Provide strategic oversight and day-to-day management of communications consultants, contractors, and vendors engaged in specific projects or channels, ensuring alignment with organizational goals and brand voice.
• Provide expert counsel on digital communication strategies, emerging technologies, and innovative approaches to elevate Spring Point Partners’ digital presence. Translate strategic goals into clear, compelling communication strategies, ensuring consistency across channels and resonance with key audiences.
• Represent communications in leadership conversations, offering insights on reputational considerations, narrative framing, and audience engagement.

Brand Management & Strategy Execution

• Lead the development of core communications materials, including writing, editing, and content creation for both internal and external audiences, contributing directly to high-priority deliverables, ensuring critical messaging reflects our brand voice and perspective.
• Implement and refine impact storytelling across all platforms, aligning content with strategic priorities and audience needs.
• Oversee content production across channels, ensuring brand alignment, message consistency, and high-quality standards.
• Maintain and evolve internal brand tools and materials, including designing internal reports and presentations, refreshing our current organizational templates, and ensuring visual consistency across all materials.
• Support internal departmental initiatives, tailoring communications strategies to ensure that communications efforts reflect diverse perspectives and convey each team’s goals to relevant stakeholders.
• Serve as a key member of the Learning & Events Team, contributing communications expertise to support organizational events.

Integrated Marketing Strategy & Analysis

• Develop and lead integrated marketing communications strategies that leverage paid, earned, shared, and owned channels.
• Guide the execution of digital strategies, including social media content, website management, and email marketing, to maximize reach and engagement.
• Manage media relations efforts, including strategy development, story pitching, and supporting leadership and designated subject matter experts in preparing for external speaking engagements.
• Use data and analytics to assess campaign performance and recommend refined strategies for continuous improvement.

Measurement & Continuous Improvement

• Define and track key communications metrics, providing regular performance updates and insights to Senior Leadership and refining strategies for continuous improvement.
• Stay informed of industry trends, inclusive best practices, and legal changes that may impact nonprofit, investments, and social impact sectors, proactively offering recommendations.

• Organizational Involvement: Participate as an engaged member of the organization beyond core responsibilities including, but not limited to, participating in training/professional development, attending staff meetings/events, and contributing to the organization’s values-based culture building including diversity, equity, and inclusion (DEI) work.
• Professional Development: Maintain skills and knowledge of industry standards, peer activity, and relevant media/publications and advise on key developments or areas that could impact the organization.

All Staff Responsibilities

• Organizational Involvement – participate as an engaged member of the organization beyond core responsibilities including, but not limited to, participating in training/professional development, attending staff meetings/events, and contributing to the organization’s values-based culture building including diversity, equity, and inclusion (DEI) work
• Professional Development – maintain skills and knowledge of industry standards, peer activity, and relevant media/publications and advise on key developments or areas that could impact the organization

CANDIDATE QUALIFICATIONS

We look forward to the range of professional experiences that candidates provide, and at minimum, meet these qualifications:

Experience:

• Professional Experience: Minimum 7–10 years in communications, digital marketing and media relations, with at least 3 years in a leadership role, ideally within the nonprofit, philanthropic, or social impact sector.
• Strategy Experience & Hands-On Execution & Management: Proven ability to balance high-level planning with active participation in day-to-day execution and content development.
• Media & Public Relations: Proven success in media engagement, thought leadership, and reputation management.
• Digital Expertise: Experience leading digital communications strategies across social media, web, and email platforms.
• Analytical Skills: Proficiency in using analytics tools to evaluate and evolve communications strategies.
• Project Management Skills: Experience managing vendors and partner agency relationships, with a collaborative approach.
• Communication Skills: Exceptional written, speaking, and presentation abilities; able to convey complex ideas with clarity and impact.
• Education: Bachelor’s degree or equivalent professional experience.

In addition, we seek candidates who demonstrate these preferred qualifications:

Preferred Experience:

• Mission Orientation: Deep commitment to social justice, equity, and community-driven work.
• Inclusive Practices: Demonstrated ability to embed organizational values of equity, inclusion, and belonging into performance management and communications.
• Collaborative Approach: Skilled in building positive relationships across teams and fostering cross-functional alignment.
• Adaptability: Ability to thrive in a dynamic, evolving environment with competing demands.
• Confidentiality: Ability to handle sensitive information with discretion and professionalism.
• Flexibility: Willingness to work evenings, weekends, or travel occasionally as organizational needs require.

DIVERSITY EQUITY & INCLUSION STATEMENT

Spring Point Partners is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome and encourage all qualified candidates to apply.

BACKGROUND CHECKS

The final candidate for this role will be asked to complete a background check process and the initial job offer is contingent upon the satisfactory completion of this check.

COMPENSATION & BENEFITS

We offer a highly competitive total rewards package reflective of the skills and experience each candidate brings to the role.  It is designed to support the well-being of our team—personally, professionally, and financially.  We look forward to sharing more about our compensation philosophy and benefits during the interview process.

APPLICATIONS

To be considered for this opportunity, please send an email with your resume and a cover letter to the Hiring Team at JoinUs@thespringpoint.com with Director of Communications in the subject line.