Operations & Events Assistant

Operations & Events Assistant

Founded in Philadelphia, Spring Point Partners, LLC (Spring Point) is a social impact organization that invests in transformational leaders, networks and solutions that power community change and advance justice.

We do this by seeking out and supporting community leaders who have the vision to see what’s possible and the drive to make that real; connecting the experience of partners with comprehensive and flexible supports for shared learning and impact; and investing in innovative ideas and adaptive solutions that can spark and scale change for all.

Whether we’re partnering on youth development, equity in learning, animal welfare or water sector leadership or investing in new business models that close opportunity gaps and boost social and economic mobility, we center equity and justice in all we do — supporting individuals and ideas that can have a catalytic impact in their communities and on our society.

Together, let’s change the way social impact is achieved.

ABOUT THE POSITION

The Operations & Events Assistant reports to the Events Coordinator and plays a key role in supporting events and ensuring the smooth operation of the event space, all while reflecting our people-first mindset and our commitment to providing extraordinary partner experiences. This role balances on-site event logistics, space management support, and administrative tasks, contributing to seamless experiences for event organizers and attendees at the organization’s event/meeting space (The Hive, Center City) with occasional assistance at additional locations, including our headquarter offices (FMC Towers, University City).

This is a part-time, non-exempt hourly role for 20 – 24 hours per week requiring flexible work hours including primary work hours during the day, evenings, and occasional weekend events.

ROLES & RESPONSIBILITIES

Event Support (On-Site)

• Event Coordination, Walkthroughs & Scheduling: Assist with booking event spaces, conducting walkthroughs with prospective meeting organizers to assess fit and requirements, confirming details with organizers and vendors, and ensuring all logistical needs are met.
• Set-Up & Breakdown: Prepare event spaces by setting up seating, signage, and materials. Conduct pre-event inspections to verify everything is in place.  After the event, manage clean-up, restore spaces, and ensure proper disposal, including resetting furniture and addressing any spills or waste.
• Technology & Visitor Support: Provide tech support for audiovisual needs (e.g., projectors, Wi-Fi) and greet visitors, answering questions and directing attendees.
• Cleanliness, Upkeep & Maintenance: Ensure event spaces and common areas remain clean, organized, and well-maintained at all times.  Monitor restrooms and high-traffic areas during events, address spills or messes as they arise, restock supplies, and coordinate with facilities or janitorial staff as needed.  Support general upkeep between events to maintain a welcoming and professional environment.

Event Space Operations Support

• Inventory & Ordering of Supplies: Track, order, and replenish event-related supplies, including catering materials, signage, and tech accessories.
• Maintaining Equipment: Inspect, maintain, and report any issues with event furniture, lighting, and other equipment.
• Checking Technology: Perform regular checks on projectors, microphones, speakers, and other technology before events.
• Creating Signage: Design and print professional signage for wayfinding and event-specific needs.

Administrative Responsibilities

• Creating & Upkeeping Administrative Reporting: Manage and maintain important event-related documentation, including space usage worksheets, post-event questionnaires, and other reporting tools to assess event success and identify opportunities for improvement.
• Managing Event Requests: Track and manage incoming event requests, ensuring scheduling and space requirements are met.
• Timely Communications: Stay on top of event-related inquiries, ensuring quick responses and coordination with relevant teams through verbal or written communications.

Teamwork & Collaboration

• Collaboration & Transparency: Given that this is a shared part-time role, the ability to work closely and transparently with co-workers and manager is essential.
• Effective Communication: Ability to effectively communicate tasks, share responsibilities, and maintain a collaborative approach to ensure seamless event support and consistent workflow.
• Positive & Productive Team Dynamics: Open, proactive communication is key to ensuring no details are missed and to maintaining a positive, productive team dynamic.

Other Duties & Special Projects as Assigned

All Staff Responsibilities

• Organizational Involvement: Participate as an engaged member of the organization beyond core responsibilities including, but not limited to, participating in training/professional development, attending staff meetings/events, and contributing to the organization’s values-based culture building including diversity, equity, and inclusion (DEI) work.
• Professional Development: Maintain skills and knowledge of industry standards, peer activity, and relevant media/publications and advise on key developments or areas that could impact the organization.

CANDIDATE QUALIFICATIONS

We look forward to the range of professional experiences that candidates provide, and at minimum, meet these qualifications:

• Professional Experience: 1-2 years of professional experience in facilities operations, hospitality, event coordination or related fields.
• Technology: ability to integrate technology into work with basic level in Excel and proficient in the rest of Microsoft Office (Outlook, Word, & PowerPoint).
• Education: High school diploma or equivalent.
• Degree or certification in fields such as hospitality management or event planning preferred, but not required.
• Age Requirement: Must be at least 21 years of age
• Physical Requirements: Ability to lift and/or move up to 25 pounds (chairs, delivery boxes, etc.)

In addition, we seek candidates who demonstrate these preferred qualifications:

• Mission Focused: enjoy working within a small, entrepreneurial environment that is mission-driven, practitioner-led, and community-oriented.
• Relationship Management: ability to initiate, develop, and maintain positive relationships.
• Team Player: collaborative and supportive of others with diverse backgrounds and skill sets.
• DEI Focus: demonstrated experience and interest in supporting a diverse, equitable, and inclusive organization.
• Learning Focused: ability to seek knowledge about diverse fields within social impact and make connections across the work.
• Strong Organizational Skills:  ability to juggle multiple tasks, manage timelines, and maintain attention to detail in a dynamic environment.
• Problem-Solving: capable of identifying issues quickly and implementing solutions in real time to ensure events proceed smoothly.
• Communication: strong written and verbal communication skills.
• Flexibility & Availability: ability to quickly pivot and thrive in a fluid environment, ability to navigate ambiguity, with flexibility in scheduling for periodic night or weekend events, as well as occasional overnight travel.
• Confidentiality: ability to handle confidential information with discretion.

DIVERSITY EQUITY & INCLUSION STATEMENT

Spring Point Partners is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome and encourage all qualified candidates to apply.

BACKGROUND CHECKS

The final candidate for this role will be asked to complete a background check process and the initial job offer is contingent upon the satisfactory completion of this check.

APPLICATIONS

To be considered for this opportunity, please send an email with your resume to the Hiring Team at JoinUs@thespringpoint.com with Operations & Events Assistant in the subject line.