Events Manager

ABOUT SPRING POINT PARTNERS

Founded in Philadelphia, Spring Point Partners, LLC (Spring Point) is a social impact organization that invests in the transformational leaders, networks and solutions that power community change and advance justice.

We do this by seeking out and supporting community leaders who have the vision to see what’s possible and the drive to make that real; connecting the experience of partners with comprehensive and flexible supports for shared learning and impact; and investing in innovative ideas and adaptive solutions that can spark and scale change for all.

Whether we’re partnering on youth development, equity in learning, animal welfare, economic justice, or investing in new business models that close opportunity gaps and boost social and economic mobility, we center equity and justice in all we do — supporting individuals and ideas that can have a catalytic impact in their communities and on our society.

Together, let’s change the way social impact is achieved.

ABOUT THE HIVE

The Hive is Spring Point’s dedicated learning and convening space, designed to bring people together for thoughtful gatherings, collaboration, and shared learning. Located in Philadelphia, The Hive serves as a central environment where partners, leaders, and teams come together to engage in meaningful dialogue, strategy, and reflection.

More than a physical space, The Hive is an extension of Spring Point’s approach to impact — intentionally designed to foster connection, support learning, and create environments where ideas and relationships can grow.

The Events Manager plays a key role in bringing The Hive to life through the design and execution of convenings held in the space, while also supporting events that take place beyond it. This role partners closely with operational staff responsible for the space itself and external vendors, ensuring that each convening is thoughtfully designed and executed to reflect Spring Point’s standards for quality, care, and purpose.

ABOUT THE POSITION

The Events Manager (Convenings & Experience) reports to the Director of Learning and serves as the central owner of convening execution and experience across Spring Point. This role is responsible for designing and delivering high-quality, mission-aligned events that strengthen relationships, advance learning, and extend the impact of Spring Point’s work.

Programmatic and Learning teams define the purpose, content, and desired outcomes of convenings. This role partners closely with those teams to translate their goals into thoughtfully designed and well-executed experiences, ensuring consistency, clarity, and quality across all events.

From initial concept through post-event reflection, the Events Manager owns how convenings come to life — shaping the participant experience, managing execution, and ensuring each gathering reflects Spring Point’s standards for care and excellence. This role exercises independent judgment to manage priorities, navigate tradeoffs, and deliver strong outcomes across a range of event types and environments.

This is a full-time, benefits-eligible role with a fully onsite, five-day-per-week schedule. The role is primarily based at The Hive and also includes regular, ongoing onsite engagement at FMC Tower for meetings, employee events, and collaboration across teams. The position requires significant schedule flexibility, including evenings or some weekends, and occasional travel to events.

ROLES & RESPONSIBILITIES

Event Strategy Experience Design

• Serve as the central owner of convening execution and experience across Spring Point, partnering with teams to bring content and objectives to life through high-quality event design and delivery
• Partner with event sponsors to clarify objectives, define success, and design event structure and participant experience accordingly
• Design and deliver convenings that strengthen relationships, support learning, and extend the impact of Spring Point’s work
• Establish and uphold standards for high-quality, intentional, and participant-centered event experiences with SPP’s signature texture

Event Planning & Execution

• Lead planning and execution of in-person, virtual, hybrid, and offsite events across Spring Point
• Own event timelines, workflows, and execution plans, ensuring clarity and alignment across stakeholders
• Coordinate event-related vendors, logistics, and operational execution to ensure readiness across all venues
• Serve as the primary point of contact during events to address real-time operational or facility-related issues, engaging the Operations & Office Lead as needed
• Partner with operational staff to align event needs with space readiness, while maintaining ownership of event execution
• Oversee post-event breakdown, reset, and return to hospitality and operational standards following all convenings

Participant Experience & Service Excellence

• Champion a people-first, service-oriented approach to all convenings
• Ensure all participant touchpoints, from pre-event communication through follow-up, reflect care, clarity, and quality
• Create environments that are engaging, inclusive, and welcoming, supporting meaningful connection and participation

Venue Management

• Own and manage the Hive master calendar and space booking system
• Review and approve space requests based on capacity and mission alignment
• Ensure event spaces are prepared and guest-ready for scheduled convenings
• Oversee furniture standards, inventory, storage, and room configuration systems

Partnership with Operations & Office Lead

• Partner closely with the Operations & Office Lead to ensure event and facility needs are aligned across The Hive
• Communicate facility-related needs and coordinate support relating to building management, security, custodial services, vendors, and IT to help maintain high-quality and well-functioning environments
• Support coordinated vendor relationships and operational consistency across spaces
• Collaborate on safety, emergency preparedness, and accessibility protocols to support a safe and welcoming participant experience

Data, Evaluation & Continuous Improvement

• Implement and manage systems to track event data, participation, and feedback
• Utilize event platforms (e.g., Cvent or comparable tools) to support registration, communication, and reporting
• Analyze data and insights to assess effectiveness, improve future convenings, and ensure usage goals attainment
• Ensure post-event synthesis and follow-through to support learning, reflection, and continuous improvement

Operational Excellence & Decision-Making

• Establish and refine systems, tools, and workflows to support efficient and consistent event execution
• Identify opportunities to strengthen how events are designed and executed, and proactively recommend improvements to systems, workflows, and overall approach based on experience and insights
• Own event prioritization, timelines, and execution decisions, ensuring alignment with organizational priorities and resource constraints
• Exercise independent judgment to manage tradeoffs, address challenges, and guide events to successful outcomes
• Provide clear guidance on scope, timelines, and feasibility, helping teams align expectations and make informed decisions

Budget & Resource Management

• Develop and manage event budgets, balancing high-quality experiences with fiscal responsibility
• Develop and maintain budget guidelines and cost frameworks for different types of events, supporting consistency, planning, and informed decision-making
• Monitor expenses and vendor costs to ensure alignment with budget expectations
• Coordinate with internal teams to ensure accurate and timely invoice processing

Team Leadership & Support

• Supervise and provide direction to event staff, ensuring clarity of roles and responsibilities
• Lead onboarding and training of event staff to support consistent execution
• Plan and coordinate staffing coverage aligned to the event calendar, ensuring appropriate support for preparation, execution, and follow-through
• Provide real-time guidance during events to ensure smooth coordination and team effectiveness
• Foster a collaborative, accountable, and service-oriented team environment

All Staff Responsibilities

• Organizational Involvement: participate as an engaged member of the organization beyond core responsibilities including, but not limited to, participating in training/professional development, attending staff meetings/events, and contributing to the organization’s values-based culture building including diversity, equity, and inclusion (DEI) work.
• Professional Development: maintain skills and knowledge of industry standards, peer activity, and relevant media/publications and advise on key developments or areas that could impact the organization.

CANDIDATE QUALIFICATIONS

We welcome a range of professional experiences, and at minimum, candidates should demonstrate:

• 5+ years of progressive experience in event management, hospitality, convenings, or experience-driven environments
• Demonstrated ability to design and deliver end-to-end event or participant experiences
• Experience managing vendors, logistics, and event operations across multiple stakeholders and environments
• Ability to operate in dynamic, fast-paced settings and exercise sound judgment under pressure
• Strong project management skills, including managing timelines, priorities, and competing demands
• Experience using data and feedback to improve processes and outcomes
• Experience managing budgets and making resource-informed decisions
• Ability to collaborate across teams and build strong working relationships
• Experience supervising or guiding event staff or support teams

Preferred Experience

• Experience in nonprofit, philanthropic, education, or mission-driven organizations
• Experience supporting learning-focused convenings or multi-day programs
• Familiarity with accessibility, equity-centered design, and inclusive hospitality practices

Education

• Bachelor’s degree preferred, or equivalent professional experience in event management, hospitality, or convening leadership

In addition, we seek candidates who demonstrate these preferred qualities: 

• Mission Focused: enjoy working within a small, entrepreneurial environment that is mission-driven, practitioner-led, and community-oriented.
• Relationship Management: ability to initiate, develop, and maintain positive relationships
• Enjoys sharing expertise, learning from and leveraging the expertise of other colleagues, and co-creating strategies, initiatives, and other programming. 
• Team Player: collaborative and supportive of others with diverse backgrounds and skill sets .
• DEI Focus: demonstrated experience and interest in supporting a diverse, equitable, and inclusive organization.
• Learning Focused: ability to seek knowledge about diverse fields within social impact and make connections across the work.
• Communication: strong written and verbal communication skills.
• Flexibility & Availability: ability to quickly pivot and thrive in a fluid environment, ability to navigate ambiguity, with flexibility in scheduling for periodic night or weekend events, as well as occasional overnight travel.
• Confidentiality: ability to handle confidential information with discretion.

DIVERSITY, EQUITY, & INCLUSION STATEMENT

Spring Point is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome and encourage all qualified candidates to apply. 

BACKGROUND CHECKS

The final candidate for this role will be asked to complete a background check process and the initial job offer is contingent upon the satisfactory completion of this check.

APPLICATIONS

To be considered for this opportunity, please send an email with your resume to the Hiring Team at JoinUs@thespringpoint.com with Events Manager in the subject line.